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Uber says carpool service is ‘not perfect’, experiments with new version in Manhattan



Choosing Uber’s carpool option can be risky. Yes, you can save money, but the tradeoff is efficiency, convenience, and speed in terms of reaching your destination.

Uber today acknowledged that UberPOOL is “not perfect,” and announced that it has updated the technology under the hood in attempt cut down on wait and drive times. For the moment, that change primarily involves a tweak to the algorithm in Manhattan that encourages people to walk to more optimal pickup spots.

“After realizing that a short walk could save people both time and money, we knew we were on to something,” said Uber in a blog post. “Our data was starting to show that we could pick more people up and get riders to their destinations faster. Since then, we’ve been refining our algorithms to create a flexible, affordable carpooling product that is customized for Manhattan.”

To improve pickups, the company is trying to better understand the numerous variables, like picking someone up before a traffic light or just after a traffic light; whether there is a bus lane; and perhaps most importantly, having the various passengers walk to a single main road to reduce the turns and lane changes that have to be made.

On the drop-off side, the app will now recalculate the best drop-off spot as the car moves and gets closer to that spot.

We’ll see if this addresses some of the criticism UberPOOL has faced.

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About Ms. A. C. Kennedy

Ms. A. C. Kennedy
My name is Ms A C Kennedy and I am a Health practitioner and Consultant by day and a serial blogger by night. I luv family, life and learning new things. I especially luv learning how to improve my business. I also luv helping and sharing my information with others. Don't forget to ask me anything!

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