The pain of narrowly missing out on concert tickets is an all too common feeling.
While we might be quick to blame our reflexes, scalpers employing bots have been wreaking havoc in the now mostly digital ticket selling business.
The Australian state of New South Wales will ban these ticket bots as part of laws passed on Wednesday, which makes it the first jurisdiction in the country to do so.
The Fair Trading Amendment (Ticket Scalping and Gift Cards) Bill 2017 outlaws the use of bots, while also capping the transaction cost of resales to 10 percent of its sale price. Read more…